Withdrawal

EXERCISE OF WITHDRAWAL – To exercise the withdrawal, the Customer must communicate this decision, by means of an explicit written declaration containing his name, surname and address to the e-mail addressl terresetverre@gmail.com. To this end, you must use the withdrawal form below. To comply with the withdrawal deadline, it is sufficient for the Customer to send the communication to exercise this right before the withdrawal period has expired.

EFFECTS OF WITHDRAWAL – In case of timely exercise of the right of withdrawal, all payments made to Terres et verre in execution of the order subject to withdrawal will be reimbursed to the Customer, without undue delay and in any case no later than 14 days from the date on which Terres et verre verre will have been informed of its withdrawal. These refunds will be made in the same way used for the payment of the order. The refund may be suspended until receipt of the goods or until the Customer demonstrates that he has returned the products, whichever is earlier. The Customer will return or deliver the goods, at his own expense, perfectly intact and in their original packaging to Terre e verre, to the address indicated in the withdrawal form below, without undue delay and in any case within 14 days from the date on which you will have communicated his withdrawal from his order proposal. The deadline will be met if the Customer sends back the products before the expiry of the 14 day period. The direct costs of returning the goods will be borne by the customer. Without prejudice to the foregoing, the Customer will only be responsible for the decrease in the value of the goods resulting from the handling of the product other than that necessary to establish its nature, characteristics and functioning.ento.